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How to Use Dubsado to Manage Your Virtual Support Business

As a self-proclaimed tech nerd, I love my systems and I tend to geek out over them pretty regularly. But today I'm going to talk about Customer Relationship Management or CRM tools. Well, really just one tool. My favorite: Dubsado. And I'm going to share with you 3 must-know tips…

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The Money Is In The Follow-up Https://

The Money Is in the Follow-Up

You've heard this one before, right? Follow-up was something that I let fall through the cracks more often than not early on in my business, but it really is where you can find all the money! Ok, I'm just going to be real with you on this one and say…

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How To Fire A Client Https://

How to Fire a Client

Firing clients isn't easy for lots of reasons. You really like them, they have a great business, you need the money, you feel bad, etc. But everyone will have to do it at some point, and knowing how to fire a client can be so helpful when you find yourself…

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Setting Boundaries with Clients

Boundaries are an essential part of any healthy relationship and they're something I've really had to force myself to embrace over the last year or so. As a service provider, setting boundaries with clients will be a game changer for you and your business! From the time you were little,…

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How To Be Yourself In Business Https://

How to Be Yourself in Business

Everyone always says you should be yourself in business, but it's hard to figure out just what "being yourself" means! Below are my tips on being yourself in business that helped me go from timid ex-teacher to confident OBM in just three years. Authenticity is a huge online biz buzzword.…

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5 Tips For Onboarding A New Client Https://

5 Tips for Onboarding a New Client

You popped the question. They said yes. Now you're in a brand new relationship. What's next? I'm giving you my 5 tips for onboarding a new client in a way that is both easy and super professional. You've responded to that job posting like a pro and interviewed the client…

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5 Tips For Interviewing A New Client Https://

5 Tips for Interviewing a New Client

Make no mistake about it, when you hop on a call with a potential client,¬†you are doing the interviewing. Which is why I wanted to share my 5 tips for interviewing a new client. When I first started my business in 2015 I would get on a discovery call with…

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10 Things VAs Want Business Owners to Know

When I was first starting out as a Virtual Assistant I often worked with clients who had never worked with a VA before. And I wish I'd had THIS post to oh-so-politely point them to when they came at me with a ridiculous request. I asked some real, live VAs…

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